VA Assessment

Posted by Patrice: Your Virtual Assistant at 10:13 AM

Browsing the web, I've come across many people that are happy that they've found out about virtual assistance, and are happy with their current VA company, but then there are those that are disappointed with their experience. If you currently have a Virtual Assistant, ask yourself the following questions:

1. Did the VA ask questions when he/she did not understand something clearly?
2. Did the assistant acknowledge work requests quickly so you knew what was going on?
3. Did the VA understand the task AND your underlying goal(s)?
4. In what quality are the tasks completed?  Are they doing bare minimum or going the extra mile?
5. Are the hours spent on your task reasonable?  Are you paying for the VA to learn?
6. Are the tasks done in a timely manner?
7. Do you get reports back and proper followup from your Virtual Assistant?
8. Are there errors in your copy?  How is the assistant's grammar and spelling?
9. How do you feel?  Are you confident in your Virtual Assistant’s ability to get things done or do you feel like you need to watch them every step of the way.  This improves with time, but if you do not feel like you can count on them, you should try another VA.

You should also always make sure that the communication between you and your Virtual Assistant is CLEAR. Define your tasks clearly and make sure you set realistic goals and deadlines. It is also wise to let your VA know what you expect.

Remember, working with a Virtual Assistant should always be a mutually beneficial relationship. Not one that creates more work, headache or stress for you. Also know that you just may have to find the right VA for you. This goes back to setting and stating your expectations. It's almost like shopping for a new home or car. If you only want a red car, don't buy a blue one.

If you've never worked with a VA before, here's WHY you should.

Questions? Concerns? Email me or leave a comment.